Welcome to Cwtch ♡

By accessing or using our website (https://cwtch.fun), you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General

Cwtch ("we", "our", or "us") provides handbags and accessories through our website.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Products & Pricing

We do our best to ensure that all product descriptions, photographs, colours, and prices are accurate.

However, slight variations in colour may occur due to screen settings and photography.

Prices are listed in Indian Rupees (INR) and may change without prior notice.

3. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if:

• Product availability changes

• Payment cannot be processed

• Incorrect pricing or information is displayed

• Fraudulent activity is suspected

If an order is cancelled after payment, the full amount will be refunded.

4. Payments

We accept secure online payments through trusted payment partners.

By submitting payment information, you represent that you are authorised to use the selected payment method.

Cwtch does not store your complete payment details.

5. Shipping

Orders are processed within the timeframe mentioned in our Shipping Policy.

Delivery times are estimates and may vary due to factors beyond our control.

Cwtch is not responsible for delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product photographs

• Graphics

• Text

• Branding elements

• Designs

is the property of Cwtch and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Cwtch shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the product purchased.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Delhi, India.

11. Contact Us

Questions about these Terms & Conditions?

Email us at:

hello@cwtch.fun

We're always happy to help ♡

Terms & Conditions